FAQ

FAQ - Arvalo Home: Health and Beauty

Welcome to the Arvalo Home FAQ page! Below, you’ll find answers to the most commonly asked questions about our health and beauty products, services, and policies. If you don’t find the information you’re looking for, our customer support team is always here to help.

1. What types of health and beauty products do you offer?

At Arvalo Home, we offer a curated range of products designed to enhance your health and beauty. From skincare essentials and haircare products to wellness tools and self-care accessories, our collection supports a holistic approach to feeling and looking your best.

2. Are your products eco-friendly?

Yes! Sustainability is a core value at Arvalo Home. Many of our products are made with natural, ethically sourced ingredients and packaged in eco-friendly materials. We are committed to minimizing our environmental footprint while delivering high-quality solutions.

3. Are your products suitable for sensitive skin?

Many of our products are formulated with gentle, dermatologist-approved ingredients suitable for sensitive skin. Please refer to individual product descriptions for detailed ingredient lists, or contact our team for personalized recommendations.

4. How should I store my products?

To ensure product longevity and efficacy, store your items in a cool, dry place away from direct sunlight. For specific storage instructions, refer to the packaging or product care guide included with your purchase.

5. Are your products cruelty-free?

Absolutely! All Arvalo Home health and beauty products are cruelty-free. We never test on animals and strive to work with suppliers who share our commitment to ethical practices.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy, you can return unopened and unused products within 30 days of receipt. Visit our Returns & Exchanges page for instructions on how to initiate a return.

7. How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location:

• United States: 5-10 business days

• International: Shipping times may vary and will be calculated during checkout.

8. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping rates and times vary by destination and will be detailed at checkout.

9. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number to monitor your shipment through the carrier’s website.

10. What payment methods do you accept?

We accept the following payment options:

• Major credit cards (Visa, MasterCard, American Express)

• PayPal

• Other secure payment platforms listed during checkout.

11. How can I contact customer support?

Our customer support team is ready to assist! You can reach us via email at support@arvalo.co or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

Still have questions?

If your question wasn’t answered here, don’t hesitate to reach out. Our team is happy to assist with any inquiries or concerns.

Thank you for choosing Arvalo Home!